Legal information
Privacy Statement
SOLUTECS AND ITS SUBSIDIARIES RESPECT YOUR PRIVACY AND ARE COMMITTED TO PROTECTING IT. SOLUTECS PROVIDES THIS PRIVACY STATEMENT TO INFORM YOU OF OUR PRIVACY POLICY AND PRACTICES AND OF THE CHOICES YOU CAN MAKE ABOUT THE WAY YOUR INFORMATION IS COLLECTED ONLINE AND HOW THAT INFORMATION IS USED. We've structured our websites so that, in general, you can visit Solutecs on the Web without identifying yourself or revealing any personal information. We make this notice readily available on our home page and at the bottom of every Solutecs Web page.
Sites covered by this Privacy Statement
This Privacy Statement applies to all Solutecs.com-owned websites and domains, and our wholly owned subsidiaries ("Solutecs websites.")
Links to non-Solutecs websites
The Solutecs websites may provide links to third-party websites for your convenience and information. If you access those links, you will leave the Solutecs website. Solutecs does not control those sites or their privacy practices, which may differ from Solutecs's. We do not endorse or make any representations about third-party websites. The personal data you choose to give to unrelated third parties is not covered by the Solutecs Privacy Statement. We encourage you to review the privacy policy of any company before submitting your personal information. Some third-party companies may choose to share their personal data with Solutecs; that sharing is governed by that third-party company's privacy policy.
Types of information we collect
This Privacy Statement covers personal information, non-personal data collection and aggregate reporting.
Personal information
- is information that is associated with your name or personal identity. Solutecs uses personal information to understand better your needs and interests and to provide you with better service. Once you choose to provide us with personal information, you can be assured it will be used only to support your customer relationship with Solutecs. We take seriously the trust you place in us. Solutecs will not sell, rent or lease your personal information to others.
- On some Solutecs websites, you can order products or services, apply for instant credit, request information, subscribe to marketing or support materials, register yourself or your Solutecs products, or apply for a job at Solutecs. The types of personal information you provide to us on these pages may include name, address, phone number, e-mail address, user IDs and passwords, billing and transaction information, credit card information, contact preferences, educational and employment background, and job interest data. If you apply for instant credit, we will ask you to provide additional information such as salary, social security number and banking information. This information will be used by our financial services providers in determining whether to extend you credit.
- To personalize our websites, services or communications and improve our products and services, we may also ask you to provide us with information regarding your personal or professional interests, demographics, and experiences with our products or services. Providing this additional information is optional.
Non-personal information
- is data about usage and service operation that is not associated with a specific personal identity. Solutecs collects and analyzes non-personal information to evaluate how visitors use the Solutecs websites.
- Non-personal data we collect may include the pages visited on the Solutecs websites, unique URLs visited within Solutecs.com, browser type and IP address. Most non-personal data is collected via cookies or other analysis technologies. Solutecs.com Web pages use cookies, Web beacons and other technologies for data analysis and personalization services. Solutecs also places ads on other websites that may use cookies.
How we use your information
Solutecs uses your personal information to provide you with services and to help us better understand your needs and interests. Specifically, we use your information to help you complete a transaction or order, to communicate with you, to provide service and support, to update you on services and benefits, to personalize promotional offers and to personalize some Solutecs websites. Occasionally we may also use your information to contact you for market research regarding Solutecs products or services. We will give you the opportunity to choose your privacy preferences regarding such communications. Credit card information is used only for payment processing and fraud prevention. Sensitive personal information is collected only to facilitate our financial service providers' credit decisions and will be shared with them only with your permission. Credit card information and sensitive personal data are not used for any other purpose by our financial services providers or Solutecs and will not be kept longer than necessary for providing the services, unless you ask us to retain your credit card information for future purchases.
In order to offer you a more consistent and personalized experience in your interactions with Solutecs, information collected through one Solutecs service may be combined with information obtained through other Solutecs services.
Solutecs is a global organization, with legal entities, business processes, management structures, and technical systems that cross borders. Our privacy practices are designed to provide protection for your personal information, all over the world. We may share your personal information within Solutecs and transfer it to countries in the world where we do business. Some countries may provide less legal protection for your information. In such countries Solutecs will still handle information in the manner we describe here.
Non-personal data is aggregated for reporting about Solutecs website usability, performance and effectiveness. It is used to improve the customer experience, usability and site content.
Who we share your information with
Solutecs will not sell, rent or lease your personal information to others. Solutecs will not share your personal information with third parties except in responding to your requests for products or services. Your permission will be requested when you submit your information. Solutecs shares customer information across companies working on our behalf and Solutecs-owned business entities, but only as described above in "How we use your information."
Solutecs contracts with third-party service providers and suppliers to deliver complete products, services and customer solutions described in "How we use your information." Suppliers and service providers are required to keep confidential the information received on behalf of Solutecs and may not use it for any purpose other than to carry out the services they are performing for Solutecs. These service providers may change or we may contract with additional service providers to better accommodate our customers.
Solutecs will not share personal information with any other third parties without your permission, unless to: (i) respond to duly authorized information requests of governmental authorities; (ii) comply with any law, regulation, subpoena, or court order, (iii) help prevent fraud or to enforce or protect the rights and properties of Solutecs or its subsidiaries; or (iv) to protect the personal safety of Solutecs employees and third parties on Solutecs property.
Circumstances may arise where, whether for strategic or other business reasons, Solutecs decides to sell, buy, merge or otherwise reorganize businesses in some countries. Such a transaction may involve the disclosure of personal information to prospective or actual purchasers, or receiving it from sellers. It is Solutecs’s practice to seek appropriate protection for information in these types of transactions.
Keeping your information secure
Solutecs is committed to protecting the information you provide us. To prevent unauthorized access or disclosure, to maintain data accuracy, and to ensure the appropriate use of the information, Solutecs has in place appropriate physical and managerial procedures to safeguard the information we collect.
We use Secure Sockets Layer (SSL) encryption when collecting or transferring sensitive data such as credit card information. SSL encryption is designed to make the information unreadable by anyone but us. This security measure is working when you see either the symbol of an unbroken key or closed lock (depending on your browser) on the bottom of your browser window.
Credit card numbers are used only for processing payment and are not used for other purposes. As part of real-time payment processing, Solutecs subscribes to a fraud management service. This service gives you and Solutecs an extra level of security to guard against credit card fraud to protect your financial data.
Changes to this Statement
If there are updates to the terms of Solutecs's Online Privacy Statement, we will post those changes, so you will always know what information we collect online, how we use it, and what choices you have. For material changes to this Statement, Solutecs will provide notification to affected customers.
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